The System’s Flaws
Mike was acutely aware of the flaws in the system that often left individuals like Maria vulnerable to exploitation. The legal loopholes and financial schemes sometimes preyed on the elderly, leaving them feeling powerless. He felt it was his duty not only to address Maria’s situation but also to advocate for changes that would protect others from similar fates.
Building Trust
Mike leaned in closer, his expression sincere as he spoke with Maria. “I need you to trust me,” he said gently. “Your story is important, and I want to make sure we get to the bottom of this.” He recognised that in moments of distress, it can be difficult to open up, especially to someone in uniform. Yet, he aimed to create a safe space where Maria felt comfortable sharing her experiences without judgment.