Out Of Character
They might be overthinking, yet they realized that they couldn’t disregard what they feel about Kirk because it was not normal for eleven days for him not placing any order so they were assuming that something happened to him.
Enjoyed Each Item
Fuller believed that something was not right about Kirk when she heard he’s not ordering food from them for eleven days now. The reasons why the employees knew him very well is that he is friendly, kind, and calm yet Kirk has always been a loyal customer for years. They recognized him as he ordered all the time.