First Choice
A recognized pizza lover Kirk Alexander, a 48-year-old guy from Portland, Oregon is also a loyal customer of Domino’s Pizza. The employees of the said pizza restaurant were disappointed when they discovered one day, why Alexander stopped buying pizza as they know that for ten years, he’s been eating his favorite Domino’s Pizza.
This Man Didn’t Stop Ordering Pizza To This Famous Pizza Chain Until One Day He Stopped. Find Out Why
Loved By Everyone
Domino’s Pizza was one of the most popular parts of the American Food family in 1950. One of the world’s famous foods nationwide. More than 3 billion pizzas are served each year in the United States for example. In contrast to other food restaurants, that’s a lot!
Loved By Everyone
A Regular
That was the time when Sarah Fuller was the Domino’s Pizza’s general manager and she mentioned that he normally orders pizza every day or every other day. Sarah also stated that Kirk’s order displays on their screen as he usually processes his order online, so they always know it’s from Alexander.
A Regular
Forming Connection
Sarah was a delivery driver at Domino’s when she met Kirk in 2009. She also knew little things about him, like he had serious health problems, he mostly just stayed in his room as he also worked from home.
Forming Connection
Neighbors
Kirk has neighbors, he rarely answers whenever they visit him and knock on his door. Robert Lalonde, one of his neighbors, who lives across Kirk’s street said that he managed to knock at his door often and sometimes he answers.
Neighbors
Good Guy
Kirk has another neighbor, named Ben Theodoriches and mentioned that he is a good guy but seems very distant to everybody. He also shares that Kirk was very good at fixing computers because he visited his place a few times and assisted him to repair his computer.
Good Guy
Very Familiar
According to Sarah, Kirk was very comfortable when it came to interacting with people and he usually chatted with their driver at doorsteps so he knows them very well as he always demands pizza almost every day.
Very Familiar
11 Days With No Order
They are wondering and puzzled why Kirk apparently stopped ordering pizza to them and made them feel awful. He’s on their company business trip with clients or might have taken a vacation and visited his family and friends. They thought those were the reason at first.
11 Days With No Order
Continuing Like Normal
They were hoping that all is well and things will go back to like before and Kirk will order again. The team started wondering how it didn’t happen. They had a bad feeling and thought there was something wrong.
Continuing Like Normal
A Friend To The Employees
Not just Fuller, the delivery men at Domino’s also started wondering and asked her why Kirk had not placed an order for quite a while now. Fuller figured it out when she checked their reports and found out that eleven days had passed since his last order from them.
A Friend To The Employees
Out Of Character
They might be overthinking, yet they realized that they couldn’t disregard what they feel about Kirk because it was not normal for eleven days for him not placing any order so they were assuming that something happened to him.
Out Of Character
Enjoyed Each Item
Fuller believed that something was not right about Kirk when she heard he’s not ordering food from them for eleven days now. The reasons why the employees knew him very well is that he is friendly, kind, and calm yet Kirk has always been a loyal customer for years. They recognized him as he ordered all the time.
Enjoyed Each Item
A Drive-By
For them, Kirk was not just a normal client but he was also like a member of their family. Also, if he took a vacation, it wouldn’t be so long as they know them very well. They were also thinking that he might be ordering pizza from another place.
A Drive-By
Trying To Understand
The employees from Domino’s Pizza also considered Kirk as a close friend, they appreciated him and looked forward to seeing him again ordering pizza from them in the coming days. So, they were not really pleased when they thought that he might have found another pizza spot.
Trying To Understand
Unanswered
According to the staff, Kirk was a very popular customer, he doesn’t order a specific food every time, and doesn’t order the same thing. He always eats there as he loved the large variety offered in Domino’s Pizza.
Unanswered
Always Surprising Him
Not just every day, he even ordered a simple cheese pizza. He was also excited to try almost all the food on the menu list, that was the kind of customer he was. He used to be like their taster and always been so excited every time the store staff offered anything new.
Always Surprising Him
Reaching Out To 911
Fuller and the staff became much more concerned when they felt there could be someone else or another reason behind Kirk not ordering any food from them for eleven days already. Then Fuller ended up asking her staff to check on him and made sure that he’s doing well at his place.
Reaching Out To 911
Calling For Help
One of the important duties was done by Tracey Hamblen, a delivery driver. When Tracy was approaching Kirk’s place, she saw the lights were on inside his house and heard sounds from his television while he was walking closely.
Calling For Help
Checking Things Out
When Fuller went to ask for help from one of the store’s delivery drivers, Tracey Hamblen, and advised him to go to Kirk’s place to check on him, it was a quiet night around 1 am on May 8th.
Checking Things Out
Overwhelmed
Tracey went to Kirk’s place alone without knowing what he was going to witness but yet wanted to give good news to his colleagues. As he got out of the car, he thought of not being ready for what he would discover while walking closely to Kirk’s front door.
Overwhelmed
His Findings
Tracey quickly discovered that Kirk was inside his house, he saw the lights were on and Kirk’s face was glowing. If he was at his house all along, he was still puzzled what was the reason why he was not ordering food from them. He waited for Kirk’s response after he knocked on the door.
His Findings
Ignoring Him
While Tracey was knocking on the door, he was not getting any answer from Kirk. Then, he started to worry after he tried to call him several times but still was not getting a response from Kirk.
Ignoring Him
No Answer
In an interview with Good Morning America, Fuller also stated that he saw the lights were on inside his house but he didn’t respond and he even heard the sounds from the television. They weren’t receiving response every time they tried calling him several times, it always just went straight to his voicemail so they agreed to call 911 and asked for help.
No Answer
Making The Decision
Tracey already knew what to do and was willing to call 911 when he returned to the store. She said that the employees were somehow nervous and worried at the same time. They all began to wonder why he’s not responding and what’s going to happen now that they figured also that Kirk could be in his place.
Making The Decision
Lucky Charm
When Tracey kept on knocking on Kirk’s door, nobody answered. Then he didn’t stop knocking, but still no one’s answering. Tracy thought that there was something odd and got worried so he decided to go back to the store, he shared about what’s happening to his colleagues and told them he was also calling Kirk but just went straight to the voicemail.
Lucky Charm
Sigh Of Relief
After Hamblen and his other colleagues were earned after their discussion. They thought someone would definitely have an idea of what’s happening to Kirk, That moment, they agreed to make a call to 911. He started, “Alright, I called because this could be an emergency and I need some advice.”
Sigh Of Relief
A Humbling Experience
Hamblen told 911 about Kirk that he was a loyal customer and orders food from them almost every day. But they began to worry that eleven days have passed since he ordered. That moment, the operator noted all the information and quickly called the Sheriff of Marion County.
A Humbling Experience
Explaining The Situation
Eleven days since Kirk ordered food from them and this was something that didn’t happen in ten years of Kirk’s being a loyal and regular customer of the restaurant, Hamblen reported cautiously to the operator.
Explaining The Situation
Legendary Story
When they were searching Kirk’s place, the Sheriff and his officers had no idea what they might discover. When the police officers came to the house’s front door, they called Kirk’s name while knocking his door multiple times.
Legendary Story
Hearing
Maybe, the reason why the police broke Kirk’s door was that they heard him shouting and yelling inside asking for their help. Both were then assisted by the paramedics and Kirk was rushed and brought him to the hospital. In the past, Kirk had suffered minor strokes based on the previous reports.
Hearing
Super Supportive
The police officers suddenly knew that somebody sounded needing help when they heard an answer. They rushed to go inside and immediately pushed the door to open, then found out that Kirk was lying on the floor. They radioed and asked for an ambulance then rushed Kirk directly to the nearest hospital.
Super Supportive
Found At Last
When the police officers broke the door down, they saw Kirk lying on the floor, they knew that he needed urgent medical attention. According to them, if they delayed it for another day, it might have been too late for Kirk.
Found At Last
Astounding Reward
Thankfully, the paramedics were able to treat him, though he seemed as if he had a stroke. Although, there was still some considerable confusion as no one was there and saw the incident that could tell them how long Kirk had been lying down.
Astounding Reward
Lucky
The doctors managed to save his life fortunately as they discovered him on time. They were hoping he would recover completely. The staff at the store were happy when they heard the update. They were so delighted that they were able to help Kirk as he’s like a member of their family to them according to Fuller. They were all hopeful of Kirk’s complete recovery.
Lucky
Help Recover
Seiber was hoping that the gifts and flowers they sent to Kirk would be very helpful for his quick healing so that he knows there are a lot of people who care for him very much. In this kind of moment, it is so inspiring to know people who are ready to help and support one another, is it?
Help Recover
First Day
According to Seiber, Kirk was doing much better when they visited him last Monday compared the first time they saw him. She also mentioned that he spoke somewhat less when they saw him the next day and transferred to the rehabilitation center of the hospital.
First Day
Very Tired
She said that “He still looked weary, but he was well healed and somehow doing very much stronger now. At Domino’s headquarters’ Public Relations Director Ann Arbor Michigan and Jenny Fouracre said that their company’s good customer service experience is very important.
Very Tired
Proud Of The Team
She was proud of their team members who took action to help a loyal and regular customer who is in need like Kirk. Across the nation, many of Domino’s branches and each store played an important role in their vicinity, serving customers at home. This shows that the store staff always made sure that they know their customers well and also provided good customer service.
Proud Of The Team
Many Stories
She also shared that helping and serving customers is their priority, they also have other stores doing it as well, no matter how big or small. This proves their loyalty and their level of customer service to the community. They are hoping that everyone will adopt their action as well.
Many Stories
Doing Their Job
Fuller also shared they always made sure to do their job and check regular customers. Domino’s staff does not consider themselves heroes. They came to know anything they needed to do, then it was the best thing they could do.
Doing Their Job
Inspiring
The staff was polite and compassionate and it was impressive. Nevertheless, the people were informed throughout the world as the media actually reported it and wrote about the story, also made it all over the world and so much more in store for them.
Inspiring
Interviews
Fuller and her assistant manager Jenny Seiber were interviewed by Good Morning America. They were both questioned about the incident. Then the host congratulated and commended them for hearing and just doing what they could.
Interviews
Updates
They mentioned also about the recent updates about Kirk’s health condition since they visited him at the hospital just lately. She was with Kirk three times after he was admitted to the hospital Seiber told host Robin Roberts.
Updates
Out Of It
When they visited him the first day, she explained that he kinda felt dizzy and answered just simply yes or no. Then the following day, he gained strength. Finally, he transferred to the hospital’s rehabilitation center on the third day.
Out Of It
Big Surprise
Tracey Hamblen together with other managers will be sent to the Domino’s Worldwide Rally by the restaurant’s corporate office. This event usually takes place in Las Vegas, an annual convention for Domino’s members. This is probably the least that these life-savers deserve.
Big Surprise
Las Vegas
Tracey Hamblen together with other managers will be sent to the Domino’s Worldwide Rally by the restaurant’s corporate office. This event usually takes place in Las Vegas, an annual convention for Domino’s members. This is probably the least that these life-savers deserve.
Las Vegas
Appreciation
Domino’s employees received a lot of praise and were thanked by many for what they have done. Their department was also appreciated and praised by Marion County Sheriff. And because of what Mr. Hamblen did to Mr. Kirk, he was even praised by the sheriff.
Appreciation
Personal Thanks
Hamblen was also received praise from the Sheriff’s office for his productivity and willingness to share his time to check others. These people were also recognized for they have done fearlessly. They were incredible!
Personal Thanks
Visiting Often
The Domino’s staff always took the time to visit Mr. Alexander in the hospital during the days to check if there’s progress with his condition. They even made sure that they were always there and he will feel that they cared about him.
Visiting Often
On The Mend
From what we can tell, Kirk was progressively recovering in the hospital. They were hopeful for Mr. Alexander’s complete healing so he can go back home and continue to order from Domino’s Pizza, his favorite fast-food restaurant.
On The Mend